FAQs


Why should I use a CV writing service?

The first part of any application - the CV and covering letter, is very important. Two thirds of careers advisors say that a single mistake on your CV can cost you the opportunity of securing that dream job. That is why having your CV vetted by a professional CV writer is a good investment.

Why should I use Cover My CV?
Our consultants have gone through the same processes that you are currently or just about to go through and have succeeded. Knowing the processes, has helped us to identify exactly what companies are looking for when they are selecting candidates for interview. We can use this knowledge to craft CVs and covering letters that will help you stand a better chance of securing the first step in your career. We also offer a personalised tailored service through emails and phone calls.

How long does the service take?            We aim to provide all CVs and covering letters within 3-7 working days from the day of order. This however does depend on whether all the information is provided when requested. For an express service please email us at covermycv@gmail.com.

Do you just provide CVs and covering letters?
No, we offer a wide range of services that are designed to help those who are leaving school or university, including guidance on further education, or support in writing personal statements and where to find further resources. We also help with online tests. Please email us your enquiries using the contact form.

How do we communicate?
We primarily communicate through phone and email. As an internet based business we will not require you to attend any face-to-face meetings.

Why do I have to pay when I place the order?
This is an industry standard and service sector standard policy but it does grant you some consumer protection that you receive a high quality product in a timely manner.

How do I pay?
Payment for any order through Cover My CV is very simple. We use the secure online payment system PayPal, which accepts a wide range of credit and debit cards, as well as any funds stored on their accounts.

What happens after I place my order?
Once you have placed your order we will send you a confirmation email that will indicate the approximate time of completion. We may need to collect some information from you or to confirm some details, to this we may also give you a call or send an email.

What information do I need to provide for my order?
Depending on your order, you will need to provide documents like a copy of your draft CV, personal statement or covering letter. We do require that you provide us with a telephone number in case we need to speak to you directly to confirm details.

What happens if I need to update my CV in the future?
If at a later date you require your CV to be updated, we offer to do so at a discounted price.

Do you provide any copies of my CV or covering letters?
We offer to provide copies of your CV and covering letter in either word or PDF format, whichever you would prefer.

How much do your services cost?
We feel that you shouldn’t have to pay extortionate prices for the support of securing your career. That is why the services we provide are affordable. A CV, for example, is only £25.00. You can check out our prices on the main page.

What if I am not happy with my order?
We are confident that you will be satisfied with your order, just like our clients have been before. However, should you feel unsatisfied with your order, we would first offer to revise you order and tweak it until you are satisfied. If, unfortunately, these revisions do not meet your expectations we will offer a partial refund.

How do I order?
Ordering from Cover My CV is very easy. Simply choose the products that you wish to buy from our shop and follow the instructions.